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Energy - Playing the Long Game

Play to win, don't play not to lose. Big difference. I first heard that phrase from a terrific book called, SWAY: The Irresistible Pull of Irrational Behavior. It was one of the early books about the psychology of choice - why people make…
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A Mission to Serve Customers

Customers. Remember that word. As South Carolina news headlines echo about electric projects and who used to be, or is now in charge, what was getting built, but now is not, the customers are still out there tapping  and paying for a necessary…
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Just Facts: How is electricity used in U.S. homes?

The electric industry is changing for the consumer. Energy Consumers of the Carolinas is exploring various ways this is happening. Here's one aspect of electric consumption. Wonder what uses up the most household electricity? Knowing home…
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Who Moved My Electric Usage

A 20 year-old classic book about change is Who Moved My Cheese. The author says most people fear change, but living in a rapidly changing world, attitude and knowledge can alleviate fear and help people gain more control. The electric industry…
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Energy Consumers Have an Evolving Voice

The National Academy of Engineering called U.S. electrification the greatest engineering achievement of the 20th Century. Such success is a tough act to follow, though I think the next act has begun and will be terrific. But it will be different,…